IN HOME SERVICE:
Caesar's Appliances services: washers, dryers, ovens/ranges, refrigerators, dishwashers, microwaves, garbage disposals, hot water dispensers, and trash compactors. We believe that every customer is entitled to fast, quality, affordable service. We charge a basic industry-norm service call of $49 to come out, diagnose, and give a full written estimate. The service call is included in all flat rates of labor if the job is complete.
IN SHOP REPAIR:
Caesar's Appliances has repair facility located in Laguna Niguel. We offer discounted shop rates for customers who bring in appliances for repair. We require a twenty-dollar deposit for all major appliances, which is later deducted off the repair. With in shop repairs we are able to completely take apart an appliance and fully diagnose any problems. Our customers save anywhere from 15-25% on a repair in the shop than having a field technician come to a customer's house. Reason for this discount, there is less overhead for in shop repairs and an hourly rate of $ 75.00.
THERE ARE NO HIDDEN FEES.
Caesar's Appliance Service department is committed to three goals:
Price- Competitive labor rates and part pricing allow us to be considered one of the lowest in the industry. Labor rates are strictly regulated from our company flat rate sheet.
Quality- Our service technicians (Caesar Sr., Rick, Fabio, Darren, Dave, Curt, Lamberto,Richard and Eddie) all strive on providing immediate solutions to the customer. Using current manufacture technical support and information, along with the latest tools and industry equipment our craftsmanship has one of the highest standards around.
Customer Satisfaction- considered our most important goal. Caesar's Appliances has serviced the Orange County area since 1970; Customer satisfaction is why. We pride ourselves on our dedication on providing the best service around. All repair work carries a three-month to one-year labor and part warranty. At Caesar's we run a clean, cut operation. Our technicians are well dressed in uniform and drive in well-organized vans.